It's always the big things that makes the little things difficult. by Imogene.

Hi Everyone!
Sorry for the lack of posting - it's been a while, but I promise I personally have a couple of posts to provide you with this week.

So, I have been getting bugged to get a new phone for ages now, simply because mine is a newer version of a brick phone (it honestly might as well) but I always pride myself with saying "I don't need a new one.. It provides everything I need, to ring people and text" however, I realise I sound like a Granny rather than a 22 year old - I should have a hi-tech phone really.. and I probably do need to stay in touch with the online world more, rather than casually getting the laptop out, if and when I fancy it! So I went browsing for a new mobile. It's so much fun, looking at all the ones you can get - but at the same time not understanding a word of what it's going on about! So, being me, I pick the one I like the look of :-P
A Nokia Lumia! I have always liked the look of these on the adverts, I only want a small contract so I find one suitable - it won't cost no more than my usual pay as you go, so it's worth a try. I order my plan online and get excited to see it arrive.
The next morning I get a phonecall from the phone company and narrowly missed it! (I actually ran down the stairs!) So, I rang back to be answered by a deep voiced man with a heavy accent - I can't actually tell you what one because I found it so difficult to even hear him let alone pick that up too! So as a typical deaf person I say "erm.. sorry?" "pardon?... sorry can you say that again?" "I'm sorry but I can't understand you.." and various other statements which i'm sure we've all used or imagine you would!
Unfortunately my husband had gone to work and wouldn't be back for another 8 hours.. and somehow I doubt that I'd be on the line THAT long, regardless of whether I can understand the man or not. But I genuinely really struggled, especially when he said that he needed me to give an answer to the question! I wasn't aware that I was answering questions!? So I asked him to start again and spell out the answers that I had to pick from the list.. but I had no success because I couldn't even understand the question! He repeated it again and I heard the word catalogue and 2012.. but I simply couldn't answer it.
Therefore because I answered it "wrong" even though I couldn't actually understand it.. he cancelled my application. I was so gutted, especially after when I realised that I could've asked for another person to take the call. It was just so frustrating because I kept thinking "UGH!" simply because on the phone, I'm normally quite good and understand the person very well!
I do find it being an added stress being on the phone to unclear voices - Is it only deaf people that struggle with accents on phones?
So I reapplied for the phone in my husband's name, simply because I felt stupid if I was to reapply in my name again and get rejected again.. and that if they ring again he would have to answer it and answer the questions! Basically it was for my benefit that I didn't get embarrassed again by the same company.
Now I laugh about it because it seems funny that I was like WHAT? but I know it was horrible and I don't want to be in that position again.. I now have my phone and it's all sorted!

Has anyone else had any frustrating experience on the phone? Anyone else have troubles understanding what gets said on the phone? Any tips to share on managing phone calls? All comments welcome!